How did Bouygues Telecom streamline the management of its external service providers?

What challenges was Bouygues Telecom's IT department facing?

How the story between Eleven VMS and Bouygues Telecom began?

Supervised by the Employee Tools team, the deployment of the LittleBig Rise solution has simplified practices across all governance levels. Cécile, Head of Employee Tools at Bouygues Telecom’s IT Department, reflects on the challenges, needs, and outcomes of this implementation.

To identify the right vendors, launch RFPs, and manage both administrative and commercial processes, the IT Department and Network Division at Bouygues Telecom were facing time-consuming, manual tasks. These steps often slowed down initiatives with higher strategic value. “We were managing everything internally using very basic tools like Excel,” Cécile recalls.

By adopting the LittleBig Rise solution, the company was able to automate many routine tasks and gain visibility into supplier performance. “We needed to industrialize and centralize the entire management of our external service providers,” she adds.

Since the deployment of Eleven VMS, what improvements have been observed?

To meet Bouygues Telecom’s needs, LittleBig Connection deployed its LittleBig Rise solution with the support of a dedicated team of attentive experts.

The adoption of a simple, reliable, and intuitive tool enabled the implementation of synchronized reporting—integrated with existing tools—alongside streamlined RFP creation, supplier communication, and mission renewals.

A complete and high-performing solution

Deployment Results

LittleBig Rise enables Bouygues Telecom users to launch an RFP in just 5 minutes, renew them in bulk with only 3 clicks, and ensure centralized tracking across all governance levels.