Dedicated support at each stage
LittleBig Connection is more than just a platform. Our experts are by your side to train and support you in the daily use of our tools.
Rapid deployment supervised by our team
-
A dedicated point of contact
sets up our deployment methodology. All you have to do is let us guide you! -
Functional workshops
to set up your optimal platform configuration -
Set up your own branding
for a platform that fits with your processes and organization -
Integration
of your current projects -
Training program
customized for you, your teams and your suppliers -
Internal communication
and change management
Support throughout your project
A dedicated project manager is committed to achieving your goals
- Ensures that your use of the platform is a success
- Trains you on how to use the platform throughout the year
- Advises you according to your needs
A responsive support team that listens to you
- Helps users, both customers and vendors
- Available by email, chat and phone
A platform that is directly integrated with your internal applications
Synchronize the platform with your information system and the leading e-Procurement tools on the market with our integration options:
- APIs designed to manage your RFPs, projects and invoicing
- Interfacing with Coupa and the biggest players on the market
- SSO (single sign-on) solution for secure access
Online Academy:
resources available anytime
The LittleBig Academy is a resource center available to all our clients to support them as they use the platform.
Get answers to frequently asked questions and learn from detailed articles and videos.