How an insurance EIG has modernized its sourcing strategy
Digitization of intellectual service purchases
Find out how our client modernized the way it procures and manages its intellectual services purchases around the scope of unitary technical assistance.
In recent years, the group has experienced strong growth in the intellectual services market and had difficulty finding the necessary skills among its referenced suppliers.
They needed to implement an agile digital solution that would allow them to manage their purchases and digitize their workflows as well as a centralized solution for their reporting needs.
What were the solution’s objectives?
- Make sourcing more flexible
To offer flexibility and security in sourcing rare skills for different IT departments of the group.
- Centralize projects
Provide a software solution to centralize the management of technical assistance unit projects and digitize workflows.
- Unify management
The project scope covered 6 departments, 140 internal users, several dozen suppliers and more than 300 projects. All of these players had to be able to work together on a single tool.
LittleBig Connection took up the challenge!
- A shared management system was created with the steering committee and the project committee involving the client and a multidisciplinary team from LittleBig Connection.
- The panel was opened to LittleBig’s community of experts in several regions.
- Contract management was outsourced to small suppliers.
And the results are in
3 months’ implementation time
The complete solution, from sourcing to service management, was rolled out in only 3 months in all 6 departments.
Integration to the internal IS
Optimized user experience, from RFP to service allocation.
A Steering Committee and Project Committees were set up to support the company throughout the project and respond quickly to internal needs.