How DEKRA optimized its profesionnal services management with LittleBig Connection?
Solution déployée :
LittleBig Rise
Since 2018, DEKRA Automotive Solutions has been leveraging LittleBig Rise to structure its professional services procurement. In late 2024, this partnership took a strategic leap forward, with close collaboration between DEKRA and LittleBig Connection teams.
Amid a major IT transformation and internal reorganization, DEKRA Automotive Solutions—part of the DEKRA Group and based in Bordeaux—reassessed its approach to managing professional services. The objective: ensure operational continuity while preparing for a new organization by January 1, 2025.
“We needed a tool capable of tracking the entire process, in a fluid and standardized way,” explains Cyrille Dubrulle, CIO of DEKRA Automotive Solutions. “LittleBig Rise quickly became the obvious choice. It enabled us to harmonize our procurement processes while navigating the contractual specificities of each supplier.”
A critical mission, a tailored support
To ensure a smooth transition, DEKRA turned to its LittleBig Connection Customer Success Manager for personalized guidance. The result: a complete overhaul of project structuring, a precise platform reconfiguration, and methodical support throughout the process.
Key milestones included:
- Identifying budgets to be migrated to 2025
- Mapping projects and suppliers
- Redesigning request validation and RFP processes
- Streamlining user access and harmonizing entities
In just 30 days, the new setup was fully implemented on the platform. The outcome: enhanced operational efficiency, considerable time savings, and greater autonomy for internal teams.
A long-term solution to support transformation
“The collaboration with LittleBig Connection transformed how we manage professional services procurement. Today, we have a clear, efficient setup aligned with our strategic goals.”
Today, over 70 projects are managed via LittleBig Rise, providing a centralized, real-time view of DEKRA’s entire professional services scope.
With a solution that has evolved alongside their needs and proactive guidance throughout, DEKRA’s teams are confidently looking toward the future.
Present in over 60 countries, DEKRA is a global leader in inspection, expertise, and certification services for the mobility sector. Through its solutions in vehicle inspection, fleet management, and lifecycle optimization, DEKRA Automotive Solutions supports automotive professionals in achieving performance, safety, and a more sustainable future.
